MadCap Insider Newsletter

Big News: The Next Evolution of Syndicate^AIis Here!

Syndicate^AI is taking another major leap forward with Model Context Protocol (MCP) support, Auto Classification, and Content Maps, expanding the platform beyond RAG enablement to help organizations build more connected, intelligent, and trusted AI experiences.

Together, these capabilities enable organizations to:

Connect trusted enterprise content to AI applications
Automatically classify and enrich content with intelligent metadata
Identify knowledge gaps and duplication by visualizing semantic relationships using 2D content mapping and content clusters

Built for organizations that need a trusted foundation for enterprise knowledge, Syndicate is MadCap's intelligent knowledge delivery platform. It seamlessly publishes and governs content from Flare, IXIA CCMS, Create, and legacy sources, including PDFs, Microsoft PowerPoint, Markdown, and technical documentation, creating a single source of truth for people, channels, and AI.

As AI becomes central to how organizations work, Syndicate^AI continues to evolve into the intelligent knowledge delivery platform that connects the right knowledge to the right people, channels, and AI experiences.

Turn enterprise knowledge into trusted AI.

LEARN MORE

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Join Janet Morris, Enterprise Content Architecture & Knowledge Systems Consultant, and MadCap Senior Solutions Architect Chris Kocher to learn how structured content strengthens the knowledge supply chain and helps organizations build more accurate, scalable, and trustworthy AI experiences.

August 13 | 10 AM CT

JOIN NOW

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Product News

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For teams creating technical or scientific content, small workflow improvements can remove a surprising amount of friction. Flare Online now supports editing LaTeX equations directly in the browser-based workspace editor. Authors can:

In browser virtual keyboard for editing complex equations
Full inline editing of LaTeX equations
Edit equations while other authors work in the same document

It's a useful feature for teams that want more authoring workflows in the

browser.

Discover Flare Online

A Closer Look at IXIA CCMS

IXIA CCMS 7.9 gives documentation teams more control over parallel development, content governance, and publishing workflows. Here are some of the release capabilities now available to help teams manage complex content operations more efficiently.

Explore What's New

Support parallel content development with DRM Feature Branches
Simplify content reconciliation with 3-way merge
Enhance DRM management with Rename and Apply Security capabilities
Expand taxonomy capabilities with bulk application, classification, search, translation, and syndication
Publish PDFs through the Syndicate integration

Learn more about IXIA today

Discover How FreightPath Scales Knowledge

FreightPath used MadCap Create and MadCap Syndicate^AIto centralize content, streamline publishing, reduce development costs, and improve knowledge access across the enterprise. See how they did it in our on-demand webinar.

Watch On-demand

Resources

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AI Boundary Specification (ABS)

Silence isn't neutral to AI: if you don't say what your product can't do, it'll assume the answer is yes, and this blog post reveals the documentation fix poised to become your next competitive edge.

Read the Blog