See How TrueContext’s Modern Web Documentation Portal Keeps Pace with Rapid Product Development Using MadCap Software
After evaluating modern authoring and publishing solutions, TrueContext chose the combination of MadCap Central and MadCap Flare to create a new documentation web portal that links to the knowledge base in Zendesk®.
Our director of support and enablement has pointed out that the median times for both ‘first resolution’ and ‘full resolution’ have decreased since we rolled out our documentation portal using MadCap Central and Flare—even as we've increased the number of customers and offered more complex features.
Karen Cann Senior Technical Writer, True Context, Inc.
What's New
NOW ANNOUNCING IXIA CCMS 7.0!
Elevate Your Localization With Unified Localization Model (ULM)
Enhance your localization workflow with innovative features tailored to amplify your global reach. Streamline translations with automated manifests, create bespoke translation packages effortlessly, and unlock a world of efficiency.
Insert and Manage Cross-References in Central’s Cloud-Based Content Editor
Exciting news for Central users: effortlessly insert and manage cross-references, automating links and saving time, especially beneficial for internal project links where manual updates are avoided.
Structured Content Unveiled: Is Your Organization Ready?
Join MadCap Software's webinar on February 21st with Val Swisher of Content Rules to delve into assessing your organization's readiness for structured content.
Unlock the potential of eLearning with insights into its flexibility, accessibility, cost-effectiveness, and personalized learning experiences for both students and employees.